![]() If we completely remove SEP from the client computer, the printer drivers install successfully and the printer shares map as expected. The install of all printer drivers not already present on the client system seems to be being blocked by SEP.Ī strange thing is that when we disable SEP, the error still occurs and new printer drivers still fail to install. We have tested on multiple systems with different printer shares using different drivers and even different printer manufacturers. When our users try to map a new network printer from our print server (double-click on the printer name when browsing \OurPrintServer ) - the standard driver install process begins as usual but ends with the error message: "Windows cannot connect to the printer. We're having a strange issue with Symantec Endpoint Protection (SEP) version 12.1 on Windows 7 clients.
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